It describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.
What kind of personal data do we collect?
In order to provide the best possible products and services to our customer's we need to process certain information. Smart Multimedia only ask for details that will genuinely help us to deliver these products and services, such as your name, job role, and contact details; including but not limited to: Telephone number, email address, first and last name and in some instances your home address details.
How do we collect your personal data?
We collect customer data directly from you.
How do we use your personal data?
Your details will be used to help Smart Multimedia process ongoing requests that you have made of us, i.e. raising a quote or processing an order, through to delivery of that.
If you contact us for the purpose of any business enquiry, and supply personal information such as your name, email address or telephone number, we may store that information for 6 months. We do not share your information with any third parties and would only contact you within that 6 month period in relation to your enquiry.
How do we safeguard your personal data?
We care about protecting your information. That's why we put in place appropriate measures that are designed to prevent unauthorised access to, and misuse of, your personal data.
Those processes include but are not limited to; encrypted server access, all antivirus and gateway security settings are up to date and monitored.
When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
For more information on the cookies set by Google Analytics please go to: http://code.google.com/apis/analytics/docs/concepts/ gaConceptsCookies.html.
Google has also created their own opt-out plugin which you can get from: http://tools.google.com/dlpage/gaoptout.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer: firstname.lastname@example.org
Changes to this Privacy Notice